- Last Updated on:   Jan 28th, 2020
- Posted by: QB
- Category: QuickBooks Error Codes
QuickBooks is accounting software that is used by small as well as big companies for their accounting requirements. But this software prone to few technical errors.
In this blog today, I am going to discuss about An internal QuickBooks error that occurs when one tries to access the QuickBooks company record. You can follow the below given solutions to resolve this error from your QuickBooks desktop.
However, If you are looking for an instant help from the experts to resolve the error, please contact to our QuickBooks error support team. Our Intuit certified experts will be pleased to help you.
You may get the following error message:
An internal QuickBooks error occurred while trying to access the QuickBooks company data file
The image as shown below is similar which appears on your desktop.
What happens to the company data?
When you cancel your subscription or when your trial period expires or your credit card is declined, then you can figure out what happens to your system and files:
- All the automated invoices and recurring transactions stop automatically.
- You will not be able to “edit” or “add” data but will be able to read data and run the reports.
The QuickBooks data of your company is read only for a period of time and after that, it gets deleted. This time period depends on your situation which depends on following:
- Your trial pack has expired for which the period is 90 days.
- You have cancelled your trail and the period is 0 days. When you subscribe to another QuickBooks service and the period is 30 days.
- You have cancelled your subscription, the period for that is one year.
- If the problem is with your credit card, then you have a 14-day grace period in which there are no restrictions. Later that, you have 90-day read-only period.
There are some tips that will help in such cases:
- Before you cancel your subscription or trial plan, it is recommended that you shall print all the QuickBooks forms that you may need.
- When you cancel QuickBooks, the direct deposit automatically cancels.
- When you terminate your business, you need to make sure that you provide forms W-2 to your employees for the calendar year of termination by the due date of the final form, i.e . 941.
- Also ensure that you file forms W-2 with the Social Security Administration (SSA) by the last day of the month that follows the due date of the form 941.
- When you face difficulty in filing Forms W-2 for the current year. You can visit our website or call us at 1-800-880-6389.
How to Resolve this Error Message?
Error Message: If you’re getting the error “An internal QuickBooks error occurred whereas making an attempt to access the QuickBooks company information file” in their QBPOS adjust app. To resolve this error, you can follow the below steps:
- First of all Close all the files and put your computer on restart.
- Once the system is “ON“, you can open the “QBDT company file” associate disagreed “QBPOS” synchronize app and let it synchronize once more.
Check out the below other given solutions in order to get the best results.
Solution 1: Verify QuickBooks Desktop file’s data integrity
- Firstly open your QuickBooks desktop.
- After that Go to “file menu” and then choose the “Utilities” option and then click on “Verify data“.
- Perform a “Rebuild of the file” once then verify the data process gets completed.
- You need to take a note if you encounter any errors after rebuilding the file.
- After that you need to perform a financial exchange again.
- Move forward to the next steps if the issue still remains.
Solution 2: Delete/Remove POS from the Integrated Applications list
- Open your QuickBooks and follow the steps:
- Go to “Edit menu” and then click on “Preferences” tab, on your QuickBooks desktop.
- From the left side you need to select “Integrated Applications“.
- Now tab on “Company Preferences” tab.
- After that choose “Point of Sale (POS)” from the list and then click on “Remove“.
- Hit “OK” button at last.
- In QuickBooks Point of Sale Application:
- Go to “File menu” and then choose “Preferences tab“.
- Now Hit a click on “Company“.
- On Company Preferences window you need to click “Financial“
- Once you click on company you will see a box that displays establishing QuickBooks connection. (Note: When the box disappears, the connection has been successfully established.)
- After performing the steps if there are still issues, follow the onscreen instructions on the connection wizard.
- Finally do a “financial exchange” and then “check for errors“.
You may also like: Steps to install multiple QuickBooks desktop version on one computer
Solution 3: Toggle Summarized Exchange the Preference in POS
- In QuickBooks POS Desktop:
- Navigate to the “File menu“.
- Then choose the “Preferences” and then click on “Company“.
- Now click on “Financial“, In the Company Preferences window
- If send receipts and vouchers with is set to Detailed item descriptions, alter it to “Summarized item totals“.
- If it is set to “Summarized“, alter it to “Detailed“.
- After that go back to the “Preference” and then alter it back to the “Original setting“.
- After that click “Save“.
- Here after you need to perform a “financial exchange” and then “check the errors“.
- If still you encounter any error, contact to technical support team of QuickBooks.
Error: “Please Start QB and open your company file before continuing”
You may face an error this time which would pop-up as ‘Please start QB and open your company file before continuing’.
- If you are exploitation Microsoft prospect or seven, then make sure that you have “User Account management (UAC)” set to ‘ON‘ or you can always advise.
- Also ensure that group action professional Importer/Exporter is logged into the “QuickBooks file” at the Admin level.
- Ensure that each QuickBooks and group professional are not being started with crosscut security tab possibility- ‘Run as Administrator’.
- Non-elevated Windows permissions are required for ‘QBSDK‘ and this box should not be checked.
An Internal QuickBooks Error occurred while trying to access the QuickBooks company data file.
When you try to access the QuickBooks Company file, you face an internal error and description of the problem you face is:
- When you use QuickBooks Premier 2007 Canadian Edition and “QODBC 126.96.36.199“, we try to connect you with QB database with “ADODB connect object“.
- Connection string is ‘DSN=QB;DFQ=C:Sample.qbw’
- But with above connection string, when the connection is unable to establish, QODBC gives the error message: ‘An internal QB error occurred when you try to access the QB company data file’.
- Then, the connection is created for the same database in VB DEMO.
When you use a “DFQ= value” in a connection string, make sure that QuickBooks is closed and the company file is loaded in the unattended mode.
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