- Last Updated on:   August 5th, 2019
- Posted by: QB
- Category: QuickBooks, QuickBooks Support
All We Need to Know About QuickBooks Connection Diagnostic Tool
As we all know that the QuickBooks is a famous accounting and bookkeeping software used by millions of business leaders around the globe. But there are some problems or you can say error that appears time-to-time in it. There is nothing new in this, just like any other software QuickBooks also has some technical glitches & errors. Well, Intuit Inc. launched the QuickBooks Connection Diagnostic Tool into the QB software to fix the unpredictable errors that you may face while opening the .qbw and .tlg extension company file in multi-user aptitude.
Understand QuickBooks connection diagnostic tool
This tool can troubleshoot the multi-user & networking errors while accessing the company file. The QuickBooks Connection Diagnostic Tool is a specially designed tool to fix the H series Errors & 6000 series errors such as 6000 304, 6000 77, 6000 80, 6000 83. With this feature, the QuickBooks users are able to develop an appropriate & sufficient connection with the other application such as QuickBooks database manager (QBDM) and QuickBooks company records.
The devices with the Microsoft Windows 7, Windows XP, or Windows Vista are only compatible with the QB Connection Diagnostic Tool. Moreover, it supports only QuickBooks 2008 and newer or QuickBooks Enterprise Solutions 8.0 or newer.
The QuickBooks users can download, install and run the QuickBooks Diagnostic tool to resolve the warning messages or error messages that might appear in front of you while installing the QuickBooks Desktop software. Also, this tool or feature is also widely known as QBNetDiagTool.exe, QBServerUtilityMgr.exe etc. However, The version 4.0 software is the most famous tool as it has an inbuilt antivirus tool to keep it free from the viruses.
List of issues that are encountered:
- Unable to connect QuickBooks to the database.
- QuickBooks Database connecting issues.
- Firewall post issues.
Way to operate the QuickBooks Connection Diagnostic Tool
First of all, Download, install and run the QuickBooks connection diagnostic Tool as instructed in the download device tab. After that just Perform double-click on the connection diagnostic tool to run on the device. Once this procedure completed, follow the troubleshooting steps mentioned below:
1. Diagnose Connection tab
The Diagnose Connection tab enables the QuickBooks users to make sure that you are able to access the company data file from the computer, no matter if its single-user or multi-user. The error code appears again & again if the permissions are not set accurately, or if it has blocked ports or firewall.
2. Firewall Status
The Firewall Status feature shows the basic instruction about the firewall on the display.
3. Test Connectivity
This feature will enable you to check the workstation or computer connectivity.
Procedure to test the computer’s connectivity
- Next, to the Company File field, you will see a button to locate the company file.
- Select the “Change Hosting Server” If the network is set up in the Linux systems & it is in the Alternate mode.
Note: All statuses suppose to appear as “Not Applicable” in blue before the QB users run the connectivity test.
Once you run the connectivity test, either you will see all the statuses in Green or Red in color. The Green color signifies that there is no problem and the Red color signifies that some problem has been detected.
- Choose the “Test Connectivity” tab
- The connectivity test will fail if the File Open Status appears as Red. In this case, you will see the “Advanced” section where all the checked areas are mentioned. Click on “What do these mean?”
- Fix & resolve the relevant status to run the tool again. Check if there any problem still exists or not.
- If there is a problem exists now and you open the “File Open Status”. You will see the Successful message pop-up on your display.
Fix Update Issues With QuickBooks Connection Diagnostic Tool
QuickBooks Connection Diagnostic tool is empowered with the ability to automatically identify & fix problems with the following components:
- Microsoft .Net Framework
Solution 1: QB Install Diagnostic Tool is capable to fix issues related to Microsoft .NET, C++, and MSXML.
Solution 2: Update the Windows to install the missing updates related to .NET Framework, C++, and MSXML.
Solution 3: Manually solve the problems related to Microsoft components.
Solution 4: Apply Selective Startup to install the QuickBooks.
Important Note: The 4.0 variation software is the most suggested version which is available on some site. Couple of year later on Intuit launched QuickBooks File Doctor tool which have a more powerful tool as well as advanced attributes.
Instant Resolution for QB Diagnostic tool
Pro Accountant Advisor is a specialized team of efficient and certified QuickBooks professionals to solve all the issues related to QuickBooks. We provide support for all the QuickBooks versions – QuickBooks Pro, QuickBooks Premier, & QuickBooks Enterprise. In the meanwhile, if you are encountering any discrepancy with the QB software, it could be any QuickBooks Error, QB Installation issue, QuickBooks Data loss, or other.
In such scenario, all you recommended to do is to make a call on their toll-free helpline number with no hesitation .i.e. +1(800)880-6389.
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