Fix Error 1920: QuickBooks Database Manager failed to start

Learn how to resolve “Error 1920: Service QuickBooks Database Manager (QBCFMonitorService) failed to start” when trying to install or update QuickBooks Desktop.

QuickBooks is one of the most trusted accounting software in the world. Right from big companies to small businesses, today almost everyone is using this cutting edge software. Not only does it help in accounting and bookkeeping but also with the overall financial management of the company. Each year new version of this application is launched with new and improved features. Even though it is one of the best accounting software, yet users at times do face technical errors. These technical errors can be managed but at times for the more complicated ones you have seek assistance from the QuickBooks Support service providers.

In this article we will discuss the issue of QuickBooks installation error 1920. In most cases this error occurs when you are trying to install QuickBooks Desktop or a program update. This generally happens when QuickBooks Database Manager Scans installed hard drives for the company to create a connection with those files. As this services tries to access the drive on the desktop and is not able to so the installation is affected.

What Causes QuickBooks Error Code 1920?

  • Damaged installation of QuickBooks desktop.
  • There is Invalid entries in the registry of your windows.
  • Virus or malware attack on data files.
  • System power failure.
  • Deletion of important system files or registry entry.

Steps to Resolve QuickBooks Database Installation Error 1920

Use the below given steps in order to resolve QuickBooks error code 1920.

Condition 1: If you’re trying to install or update QuickBooks

Step 1: Uninstall QuickBooks Desktop
  • First of all you need to Press the Windows + S keys,
  • After that open the Control Panel.
  • Now choose Programs and Features option.
  • Hit a click on Uninstall a Program.
  • After that choose your QuickBooks Desktop version from the list of installed programs.
  • Now select Uninstall/Change option and follow the onscreen instructions.
Step 2: Rename the installation folders

Use Windows Explorer to search and rename every folder locations listed for your Version of Windows:

  • First of all go to the installation folders
Windows 10/8/7Windows Vista
C:\Program Data\IntuitC:\Program Data\Intuit
C:\Program Data\Common Files\IntuitC:\Program Data\Common Files\Intuit
C:\Users\[Username]\AppData\Local\IntuitC:\Users\AppData\Local\Intuit
C:\Program Files\IntuitC:\Program Files\Common Files\Intuit
C:\Program Files\Common Files\IntuitC:\Program Files\Common Files\Intuit
  • Press Windows + R keys together to open the run dialogue box.
  • Enter the location of the folder and hit on Enter key.
  • Hit a right click on the folder and then choose Rename.
  • Finally Rename the folder to .OLD.
Step 3: Manually Resolve the Errors
  1. First thing to do is rename the QuickBooks Desktop company file.
  2. After this open your QuickBooks Desktop and then open the company file.
  3. Now on your keyboard press on F2 or Ctrl+1 keys so as to open the Product Information
  4. After this track the location of the company file listed in the File Information.

Important Note: In case the file name is quite long, it will be displayed with and ellipsis.

  1. Once done close QuickBooks Desktop
  2. After this navigate to the company file location
    • For Windows 10, 8.1 and 8: Right-click on the Windows Start button and then choose File Explorer
    • For Windows 7 and Vista: Right-click on the Windows Start Button and then select the Open Windows Explorer.
  3. Once done you have to right-click on the file and choose the Rename option
  4. After this type the new name of the company files and click on Enter. In case, Windows asks you confirm you to give confirmation for the action then click on Yes.

Condition 2: If you’re trying to update QB Database Server Manager on the server computer

Use these steps if you do not have QuickBooks on your server. You need to share your company file over the network utilizing QBDBMS.

Step 1: Uninstall the QuickBooks Database Server Manager
  • First of all you need to Press the Windows + R keys together on your keyboard.
  • This will open the Run dialog box. Type appwiz.cpl and hit Enter key.
  • Press OK.
  • Choose the QuickBooks Database Server Manager.
  • Now Choose Uninstall/Change option and the follow the onscreen instructions.
Step 2: Rename the installation folders

If you have other Intuit apps installed on your computer system, you need to only uninstall or rename the QuickBooks versions folder located in the Intuit folder: C: \ Program Data \ Intuit.

  • Go to the installation folders. Refer to the chart below.
Windows 10/8/7Windows Vista
C:\Program Data\IntuitC:\Program Data\Intuit
C:\Program Data\Common Files\IntuitC:\Program Data\Common Files\Intuit
C:\Users\[Username]\AppData\Local\IntuitC:\Users\AppData\Local\Intuit
C:\Program Files\IntuitC:\Program Files\Common Files\Intuit
C:\Program Files\Common Files\IntuitC:\Program Files\Common Files\Intuit
  • Press Windows + R keys together to open the Run command.
  • Enter (or copy and paste) the location of the folder, and then hit on Enter key.
  • Right-click on the folder, then choose Rename.
  • Rename the folder to .OLD.

If still the problem “QuickBooks database installation error 1920″ doesn’t get resolved after following the above steps then you can seek assistance from QuickBooks Error Support team.

Our Accounting Expert technicians are available 24/7 to provide you solution to your problems as well simple tips to avoid in the near future. Contact us at 1(800)880.6389 today.

 

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