How to Fix Script Error When Accessing QuickBooks Desktop?

Last updated On : Feb 26, 2024 | QuickBooks, QuickBooks Error

Don’t know how to deal with script errors in QuickBooks? We are here to help you. QuickBooks accounting software is loaded with various features and functionalities; however, the only drawback of this accounting software is the fact that it is prone to certain errors. In this article, we are going to learn in detail about QuickBooks script error. These errors might appear in a multitude of formats such as script error, error in script, script error line #### character ## object ####. Such errors in QuickBooks often occur due to the script functions processing being blocked or if the script software is damaged and/or related data is incompatible.

For more information related to fix script error when accessing QuickBooks, let us go through this piece of writing carefully. However, if you feel that you need expert guidance and support in this, then you can get in touch with QuickBooks Error customer support expert at Host Docket team at +1-844-499-6700.

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What is a Script Error in QuickBooks?

Script error in QuickBooks is often seen when there is a problem executing a command that involves the application on the computer trying to access a web-based internet feature. If you try to access QuickBooks or look at a webpage from the QuickBooks Program during a script error, the webpage you are opening may not load or you may not be able to use the webpage successfully and accurately. A pop will appear- ‘A script on this page is causing your web browser to run slowly‘. If it continues to run, your computer might become unresponsive.

You can experience the following error messages on your screen:

Script Error: An error has occurred in the script on this page. Line 22 char 2 error…

Script Error: QuickBooks script error for line 7 char 5

Script Error: QuickBooks script error unable to get property length of undefined or null reference.

Since this script error when accessing QuickBooks is a small one, you need not worry about the safety of your information and data or if some file is broken. Please note that this script error will never break the files or cause any damage or loss of your necessary data.

The image as shown below is similar what appears on your desktop.

Possible reasons behind the occurrence of script errors in QuickBooks

One might come across the following script error when accessing QuickBooks due to the below-stated factors. Let us have a look:

• You can experience this issue if data import is attempted from a non-existing account. 
• Another possible reason can be importing an invoice having different account details from assets or accounts due.
• You can also experience a similar issue, in the case of a corrupt Windows user. 
• In case the data file is damaged, then experiencing this issue is common. 
• Moreover, if the Active X components got damaged, they could trigger this issue. 
• Any sort of malware can also land you in such a situation. 
• Another possible trigger can be if the script debugging feature is enabled. 
• Most importantly, the script errors are often associated with the Internet Explorer settings. Thus, make sure to configure it properly. 

Read Also: How to resolve QuickBooks error code 6073?

Top 10 Measures to Eliminate QuickBooks Internet Explorer Script Error

You can implement the below-discussed methods to successfully eliminate the script errors in QuickBooks. 

Method 1: Configure the Internet Explorer Browser in the Compatibility View 

• You can implement the steps below to configure Internet Explorer in the compatibility view. 
• Start the process by opening the Internet Explorer browser. 
• Furthermore, click on the Gear icon at the top right corner of the screen.
• You are then required to choose the Tools option. 
• Followed by clicking on the compatibility view settings. 
• In addition to that, checkmark the box stating Display intranet in compatibility view, in the compatibility View settings window. 

• By the end, you need to hit the Close tab.

See Also: How to Locate Missing Transactions in QuickBooks Desktop?

Method 2: Adding URL to the Restricted Websites List

• This process requires you to open QuickBooks. 
• Followed by, clicking on the internet connection setup from the help menu. 
• You are now required to click on the next tab. 
• Later on, move to the advanced connection settings. 

• Once done with that click on the restricted sites option from the security tab. 
• And then, click on sites and copy and paste the URL that you are getting in the error message. 
• You are now required to click on add and then click on the close tab. 
• Once done with that click on ok and done. 
• Lastly, reboot your system and check if the issue is rectified. 

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Method 3: Turn off the Add-ons in the Internet Explorer 

• Under this process, you are first required to choose the Internet options under the Tools tab in the IE browser.
• Furthermore, head to the Manage Add-ons option in the Programs tab.
• Now, go for the disabled add-on performance notifications tab after clicking on the Add-on option. 

• End the process by clicking on the OK tab and then hitting exit the IE browser.

Method 4: Verify the active scripting and then uninstall the Active X

• Initiate this process by opening Internet Explorer and navigating to the Internet options. 
• You are then required to go to the tools tab. 
• And also click on the security tab. 
• Once done with that navigate to the custom level option and look for the ActiveX controls and plug-ins option. 

• You are now supposed to click on the default level. 
• Also, hit the ok tab. 
• Now, uninstall or remove the ActiveX file in Internet Explorer by performing the steps below:
• Firstly, head to the IE option. 
• Now, navigate to the settings tab. 
• You are now supposed to select the view objects tab. 
• Also, check all ActiveX files currently installed in the system. 
• Look for the file name starting with qboax like qboax11 or qboax11.dll.
• Make sure to close all the Internet Explorer running Windows. 
• Also, delete the file from the system. And you are done with the process. 

Read also: Versions of Windows 10 are Supported with QuickBooks Desktop?

Method 5: Clear the cache data folder of Microsoft Internet Explorer or the default browser 

• Start with opening the Internet Explorer browser.
• Go for the Tools option. 
• Click on the Internet options and then click on the General tab. 
• Now choose the Delete option under the browsing history.

• You are now required to place a checkmark beside Cookies and website data, History & temporary internet files.

• Hit Apply and OK options respectively to end the process. 

Method 6: Turn off Notifications for QuickBooks script errors

Another effective measure to eliminate QuickBooks script error 1159 or any other related script errors in QuickBooks is to turn off notifications for QuickBooks script errors.

• This process demands opening Internet Explorer first.
• Followed by heading to the Tools tab.
• Select Internet Options and then go to the Advanced tab.

• Moreover, click on the option to clear the Display notification about all Script errors option.
• End the process by clicking on OK to save changes.

You may also Read: How to Fix QuickBooks Error PS077 or PS032

Method 7: Clear SSL certificates from IE

• Start the procedure by selecting the Gear icon.
• Go for Internet options. 
• In addition to that click on the Clear SSL state tab within the Content tab.

• Hit OK to save changes. 

Method 8: Reset the default browser to IE

• Kickstart the process by opening Internet Explorer. 
• Now, head to Tools and then go for the Internet options.
• Click on the Advanced tab.

• Choose the Reset to default option.
• Moreover, click on Apply and OK to end the process.
• In addition to that perform the onscreen prompts to set Internet Explorer as your default browser:
• This includes opening Internet Explorer.
• And then click on the settings tab. 
• Looking for the Program tab.
• Choose Make Default from the menu.
• Click on check the box next to the Tell me if Internet Explorer is not the default web browser option.

• Now, make sure to make Internet Explorer the default web browser after that.

Method 9: Disable Script debugging in the browser 

• Here you need to open Internet Explorer.
• Head to the Internet options.
• Furthermore, click on the Advanced tab.

• Scroll down below to the two options. 
• Click on Apply. 
• Hit the ok tab to end the process.

See also: How to Fix QuickBooks Error Code H505?

Method 10: Add Intuit as a trusted site 

• This process requires you to access the Internet Explorer browser.
• Followed by selecting the Gear icon.
• Navigate to the Tools section. 
• Move to the Security tab. 
• Go for the Trusted Sites section. 
• Choose the Sites tab. 
• Type in the https://*.Intuit.com and subsequently, click on Add tab, in the Add this website to the zone field. 

• Perform similar steps for https://*.quickbooks.com.
• In addition to that click on close and get out of the Trusted Sites window. 
• Go for Custom level and then scroll down to Miscellaneous. 
• Under the allow cross-domain requests, go for Enable and hit the OK button.
• However, you need to click on apply. 
• Also, hit the ok tab to close the Internet options window. 
• End the procedure by rebooting the Internet Explorer browser and Apply changes.

See Also: Steps to resolve QuickBooks error code 6150

Alternate steps to fix Script Error in QuickBooks

Still unable to fix taxes It is suggested that the steps scribbled below are to be performed by the business IT department.

Operating system files check

1. You need to initially head to the start menu and choose the search tab.
2. Once done with that, enter the command SFC/Scannow to inspect all of the system files. In case there is a problem, then perform the steps as indicated.

Note that, this process might take several minutes to run, as the process is very long.

Disk Error Checking

1. On the Windows start menu, you simply need to choose the computer
2. After that, right-click the C:/drive and head to the tools tab
3. For Windows 7: you need to choose properties to see tools
4. After that, under the error-checking section, you need to choose the Check Now tab.
5. Also, note that on the check disk window, leave the two boxes unchecked unless otherwise indicated by the business IT department.

Final Note.!

These steps to fix QuickBooks script error will easily fix all errors and you will be able to use QuickBooks. But in case you are unable to fix the problem, you can get in touch with our QuickBooks support team of certified experts.

Feel free to contact our customer support helpline number i.e. +1-844-499-6700 and our team will help you out with your concerns.

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